Returns and refund policy 2017-12-14T08:31:34+00:00
RETURNS & REFUND POLICY

3D PRO LASHES aims to ensure that all our customers are completely satisfied with the purchase of our products.
Due to hygiene purposes and in view of the nature of the product, we are unable to offer returns/refunds of our Mink lashes. Prior to dispatch, each set of lashes undergoes serious quality control and is assessed for any damage or faults to ensure the product is of a high standard.
Please remember your Customer statutory rights remain the same and unaffected.
We trust that you are happy with the above policy, and look forward to your purchase and hope we can build a long-term relationship.
For any further information contact us free via email customerservice@3dprolashes.com

PRIVACY

3D PRO LASHES is committed to protecting your privacy to give you a safe online experience. This Statement of Privacy applies to the 3D PRO LASHES website and governs data collection and usage. By using our website, you consent to the data practices described in this statement.
Your financial and identity protection is of utmost importance. That is why we process all payments through PayPal, which is one of the safest and most secure payment processing systems in the world. Furthermore, all personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used solely and exclusively for the purpose of fulfilling your order and making your buying experience a success.

COLLECTION OF YOUR PERSONAL INFORMATION

3D PRO LASHEScollects personally identifiable information, such as your e-mail address, name, address or telephone number. 3D PRO LASHES also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by 3D PRO LASHES. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by 3D PRO LASHES for the operation of the ecommerce store, to maintain quality services/products, and to provide general statistics regarding use of the 3D PRO LASHES web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through 3D PRO LASHES public message boards, this information may be collected and used by others. Note: 3D PRO LASHESdoes not read any of your private online communications.

3D PRO LASHESencourages you to review the privacy statements of web sites you choose to link to from 3D PRO LASHES so that you can understand how those web sites collect, use and share your information. 3D PRO LASHES is not responsible for the privacy statements or other content on web sites outside of the 3D PRO LASHES.

USE OF YOUR PERSONAL INFORMATION

3D PRO LASHEScollects and uses your personal information to operate the 3D PRO LASHES web site and deliver the services/products you have requested. 3D PRO LASHES also uses your personally identifiable information to inform you of other products or services available from 3D PRO LASHES and its affiliates. 3D PRO LASHES may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

3D PRO LASHESdoes not sell, rent or lease its customer lists to third parties. 3D PRO LASHES may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, 3D PRO LASHES may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to 3D PRO LASHES, and they are required to maintain the confidentiality of your information.

3D PRO LASHESdoes not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

3D PRO LASHESkeeps track of the web sites and pages our customers visit within 3D PRO LASHES, in order to determine what 3D PRO LASHES services/products are the most popular. This data is used to deliver customized content and advertising within 3D PRO LASHES to customers whose behaviour indicates that they are interested in a particular subject area.

3D PRO LASHES web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 3D PRO LASHES or the site; (b) protect and defend the rights or property of 3D PRO LASHES; and, (c) act under exigent circumstances to protect the personal safety of users of 3D PRO LASHES, or the public.

CHILDREN PRIVACY POLICY

Our Service does not address anyone under the age of 13.
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that you’re Child has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

USE OF COOKIES

The 3D PRO LASHES web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize 3D PRO LASHES pages, or register with 3D PRO LASHES site or services, a cookie helps 3D PRO LASHES to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same 3D PRO LASHES web site, the information you previously provided can be retrieved, so you can easily use the 3D PRO LASHESfeatures that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 3D PRO LASHES services or web sites you visit.

This site uses Google Analytics remarketing codes and logs when users view specific pages or take specific actions on this website. This will allow 3D PRO LASHES to provide customized advertisements across the internet based on your specific interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the 3D PRO LASHES web site. If you do not wish to receive this type of advertisement from us in the future you can opt out using the opt-out form provided by Google.

SECURITY OF YOUR PERSONAL INFORMATION

3D PRO LASHESsecures your personal information from unauthorized access, use or disclosure. 3D PRO LASHESsecures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THIS STATEMENT

3D PRO LASHES will occasionally update this Statement of Privacy to reflect company and customer feedback. 3D PRO LASHESencourages you to periodically review this Statement to be informed of how 3D PRO LASHESis protecting your information.

CONTACT INFORMATION

3D PRO LASHESwelcomes your comments regarding this Statement of Privacy. If you believe that 3D PRO LASHES has not adhered to this Statement, please contact 3D PRO LASHESat customerservice@3dprolashes.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

OPENING TIMES

SUNDAY – MONDAY

CLOSED

TUESDAY

10 AM ~ 5 PM

WEDNESDAY

10 AM ~ 8 PM

THURSDAY – FRIDAY

10 AM ~ 5 PM

ADDRESS

328 Wimborne Road, Bournemouth BH9 2HH

PHONE NO

01202 907897